{"id":7805,"date":"2023-11-08T01:19:39","date_gmt":"2023-11-08T01:19:39","guid":{"rendered":"https:\/\/worldoffoods.co.in\/?page_id=7805"},"modified":"2024-02-17T10:23:10","modified_gmt":"2024-02-17T10:23:10","slug":"custom-research","status":"publish","type":"page","link":"https:\/\/worldoffoods.co.in\/index.php\/custom-research\/","title":{"rendered":"Custom Research"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"7805\" class=\"elementor elementor-7805\">\n\t\t\t\t\t\t\t<div class=\"has_eae_slider elementor-element elementor-element-50a7f0e e-con-full e-flex e-con e-parent\" data-id=\"50a7f0e\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;full&quot;,&quot;background_background&quot;:&quot;classic&quot;}\" data-core-v316-plus=\"true\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b6f2af1 elementor-widget elementor-widget-heading\" data-id=\"b6f2af1\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.17.0 - 08-11-2023 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h2 class=\"elementor-heading-title elementor-size-default\">Custom Research<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"has_eae_slider elementor-element elementor-element-24e1990 e-flex e-con-boxed e-con e-parent\" data-id=\"24e1990\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;boxed&quot;}\" data-core-v316-plus=\"true\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"has_eae_slider elementor-element elementor-element-f91e69b e-con-full e-flex e-con e-child\" data-id=\"f91e69b\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;full&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a2aab20 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"a2aab20\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.17.0 - 08-11-2023 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p>Empower Insights with Robas Custom Research. Whether you seek tailored market analysis, consumer behavior studies, or industry-specific intelligence, we\u2019ve got you covered. Our global expertise ensures comprehensive solutions for your unique research requirements. Let\u2019s explore together!<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"has_eae_slider elementor-element elementor-element-43df342 e-flex e-con-boxed e-con e-parent\" data-id=\"43df342\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;boxed&quot;}\" data-core-v316-plus=\"true\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-427b8ec elementor-widget elementor-widget-ld_tabs\" data-id=\"427b8ec\" data-element_type=\"widget\" data-widget_type=\"ld_tabs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"lqd-tabs lqd-tabs-style-1 lqd-tabs-nav-iconbox d-flex lqd-tabs-nav-items-not-expanded flex-column 427b8ec lqd-nav-underline-\" data-tabs-options=\"{&quot;trigger&quot;:&quot;click&quot;}\">\n\t\t\n\t\t\t<nav class=\"lqd-tabs-nav-wrap\">\n\t\t\t\t<ul class=\"reset-ul lqd-tabs-nav d-flex align-items-center justify-content-between flex-wrap pos-rel\" role=\"tablist\"><li data-controls=\"lqd-tab-6971\" role=\"presentation\" class=\"elementor-repeater-item-9516bf2 active mb-5\"><a class=\"d-block\" href=\"#lqd-tab-6971\" aria-expanded=\"false\" aria-controls=\"lqd-tab-6971\" role=\"tab\" data-toggle=\"tab\"><span class=\"lqd-tabs-nav-icon d-flex flex-wrap\"><span class=\"lqd-tabs-nav-icon-icon d-inline-flex align-items-center justify-content-center me-5 border-radius-circle\"><i aria-hidden=\"true\" class=\"far fa-comments\"><\/i><\/span><span class=\"lqd-tabs-nav-content d-block\"><span class=\"d-block h3 mt-0 mb-3\">Customer Satisfaction Survey<\/span><\/span><\/span><\/a><\/li><li data-controls=\"lqd-tab-6972\" role=\"presentation\" class=\"elementor-repeater-item-aad12cf mb-5\"><a class=\"d-block\" href=\"#lqd-tab-6972\" aria-expanded=\"false\" aria-controls=\"lqd-tab-6972\" role=\"tab\" data-toggle=\"tab\"><span class=\"lqd-tabs-nav-icon d-flex flex-wrap\"><span class=\"lqd-tabs-nav-icon-icon d-inline-flex align-items-center justify-content-center me-5 border-radius-circle\"><i aria-hidden=\"true\" class=\"far fa-address-card\"><\/i><\/span><span class=\"lqd-tabs-nav-content d-block\"><span class=\"d-block h3 mt-0 mb-3\">Customer Satisfaction Measurement (C-SAT)<\/span><\/span><\/span><\/a><\/li><li data-controls=\"lqd-tab-6973\" role=\"presentation\" class=\"elementor-repeater-item-53945cd mb-5\"><a class=\"d-block\" href=\"#lqd-tab-6973\" aria-expanded=\"false\" aria-controls=\"lqd-tab-6973\" role=\"tab\" data-toggle=\"tab\"><span class=\"lqd-tabs-nav-icon d-flex flex-wrap\"><span class=\"lqd-tabs-nav-icon-icon d-inline-flex align-items-center justify-content-center me-5 border-radius-circle\"><i aria-hidden=\"true\" class=\"far fa-edit\"><\/i><\/span><span class=\"lqd-tabs-nav-content d-block\"><span class=\"d-block h3 mt-0 mb-3\">Net Promoter Score (NPS)<\/span><\/span><\/span><\/a><\/li><li data-controls=\"lqd-tab-6974\" role=\"presentation\" class=\"elementor-repeater-item-bf95ef7 mb-5\"><a class=\"d-block\" href=\"#lqd-tab-6974\" aria-expanded=\"false\" aria-controls=\"lqd-tab-6974\" role=\"tab\" data-toggle=\"tab\"><span class=\"lqd-tabs-nav-icon d-flex flex-wrap\"><span class=\"lqd-tabs-nav-icon-icon d-inline-flex align-items-center justify-content-center me-5 border-radius-circle\"><i aria-hidden=\"true\" class=\"far fa-file-alt\"><\/i><\/span><span class=\"lqd-tabs-nav-content d-block\"><span class=\"d-block h3 mt-0 mb-3\">Customer Effort Score (CES)<\/span><\/span><\/span><\/a><\/li><\/ul>\t\t\t\t\t\t\t<\/nav>\n\t\t\n\t\t\t<div class=\"lqd-tabs-content pos-rel\"><div id=\"lqd-tab-6971\" role=\"tabpanel\" class=\"lqd-tabs-pane fade active in\"><p>In Customer Satisfaction, we track interaction between customers and the business, to dig customer insights and analyze the touchpoints, to help in creating a strategy to increase the customer experience. As part of the work gauge the experience by tracking Customer Effort Score (CES), Net Promoter Score (NPS) and Customer Satisfaction Measurement (CSI, SSI).<\/p><p><strong>Customer Satisfaction Survey<\/strong><\/p><ul><li>Robas Research can help you to develop your own customer satisfaction measurement instrument according to the needs of your Company.<\/li><li>Given the complexity of the markets and the intense competition for market share, it is essential to understand the pulse of your customer. This can be achieved only through a detailed and periodic customer survey intrinsic to your product administered via various pla forms \u2013 the internet, telephone or paper.<\/li><li>We at Robas Research help design and customize surveys based on your requirement as well as offer our robust research methodologies to review all survey instruments to assure validity, reliability and reduce bias.<\/li><li>Some of the key survey questions around which business metrics are assimilated for customer retention, turnover, attitudes.<\/li><\/ul> <\/div><div id=\"lqd-tab-6972\" role=\"tabpanel\" class=\"lqd-tabs-pane fade\"><p>Through CSAT, we measure how products and services meet or surpass customer expectation. CSAT score is often determined by asking customers a single question, a set of queries, or a long survey to assess their experiences.<\/p> <\/div><div id=\"lqd-tab-6973\" role=\"tabpanel\" class=\"lqd-tabs-pane fade\"><p>Through proven NPS scoring methods, we will help to gauge the loyalty of a firm\u2019s customer relationships, by knowing whether they are Promoters, Passives or Detractors.<\/p> <\/div><div id=\"lqd-tab-6974\" role=\"tabpanel\" class=\"lqd-tabs-pane fade\"><p>We measure customer service satisfaction with one single question. This is a powerful metric to measure customer service satisfaction, and helps you in creating a loyal customer base by reducing customer effort.<\/p> <\/div><\/div>\t\t\n\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"has_eae_slider elementor-element elementor-element-9432646 e-flex e-con-boxed e-con e-parent\" data-id=\"9432646\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;boxed&quot;}\" data-core-v316-plus=\"true\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"has_eae_slider elementor-element elementor-element-42b141c e-con-full e-flex e-con e-child\" data-id=\"42b141c\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;full&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-621ebd6 elementor-widget elementor-widget-image\" data-id=\"621ebd6\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.17.0 - 08-11-2023 *\/\n.elementor-widget-image{text-align:center}.elementor-widget-image a{display:inline-block}.elementor-widget-image a img[src$=\".svg\"]{width:48px}.elementor-widget-image img{vertical-align:middle;display:inline-block}<\/style>\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"780\" height=\"559\" src=\"https:\/\/worldoffoods.co.in\/wp-content\/uploads\/2023\/11\/secondary-research.jpg\" class=\"attachment-large size-large wp-image-8269\" alt=\"\" srcset=\"https:\/\/worldoffoods.co.in\/wp-content\/uploads\/2023\/11\/secondary-research.jpg 1000w, https:\/\/worldoffoods.co.in\/wp-content\/uploads\/2023\/11\/secondary-research-300x215.jpg 300w, https:\/\/worldoffoods.co.in\/wp-content\/uploads\/2023\/11\/secondary-research-600x430.jpg 600w\" sizes=\"(max-width: 780px) 100vw, 780px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"has_eae_slider elementor-element elementor-element-75dcc8a e-con-full e-flex e-con e-child\" data-id=\"75dcc8a\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;full&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9ff4ff1 elementor-widget elementor-widget-heading\" data-id=\"9ff4ff1\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Usage and Attitude Research<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c4a59a5 elementor-widget elementor-widget-text-editor\" data-id=\"c4a59a5\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Our approach towards Usage and Attitude Research!<\/p><p>Usage and attitude research projects are intended to give an outline and high-level understanding of the market and to discover development opportunities.<\/p><p>Usage and attitude studies seek to answer the fundamental questions, such as which product to propose, whom to target and by which channels to use.<\/p><p>They are typically done on an ad-hoc basis and designed to fill knowledge gaps related to the market opportunity, product category, customer attitudes, behaviour and desires, customer segments and the brand landscape.<\/p><p>The primary aim of a Usage and Attitude study is to identify \u201cwhite spots\u201d in the market, potential market gaps that could potentially be served.Usage and Attitude research projects deliver granular insights on the drivers of brand \/ product usage and help encourage non-user activation.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"has_eae_slider elementor-element elementor-element-9bfef9e e-flex e-con-boxed e-con e-parent\" data-id=\"9bfef9e\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;boxed&quot;}\" data-core-v316-plus=\"true\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"has_eae_slider elementor-element elementor-element-ff20da2 e-con-full e-flex e-con e-child\" data-id=\"ff20da2\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;full&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1112883 elementor-widget elementor-widget-heading\" data-id=\"1112883\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Brand Equity\n\n<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fff8053 elementor-widget elementor-widget-text-editor\" data-id=\"fff8053\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Brand is an imperceptible, conditional asset associated with a product or service.<\/p><p>Brands are associations with a set of emotions that stimulus consumers\u2019 responses and behaviours towards a product\/service.<\/p><p>It is vital for a business to know the commercial value, or equity, that is derived from consumers\u2019 perceptions of the brand name of a particular product or service.<\/p><p>Brand awareness and insight valuations!<\/p><p>The purpose of brand awareness and insight valuations is to track variations in awareness and perceptions of an organization\u2019s product, often in relation to competing products. These valuations take place over an extended period of time to inform business strategy and advertising campaigns.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"has_eae_slider elementor-element elementor-element-6e6d439 e-con-full e-flex e-con e-child\" data-id=\"6e6d439\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;full&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6280eea elementor-widget elementor-widget-image\" data-id=\"6280eea\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"640\" height=\"427\" src=\"data:image\/svg+xml;charset=utf-8,%3Csvg xmlns%3D&#039;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#039; viewBox%3D&#039;0 0 640 427&#039;%2F%3E\" class=\"attachment-large size-large wp-image-8225 ld-lazyload\" alt=\"\" data-src=\"https:\/\/worldoffoods.co.in\/wp-content\/uploads\/2023\/11\/indepth-interview.jpg\" data-srcset=\"https:\/\/worldoffoods.co.in\/wp-content\/uploads\/2023\/11\/indepth-interview.jpg 640w, https:\/\/worldoffoods.co.in\/wp-content\/uploads\/2023\/11\/indepth-interview-300x200.jpg 300w, https:\/\/worldoffoods.co.in\/wp-content\/uploads\/2023\/11\/indepth-interview-600x400.jpg 600w\" data-sizes=\"(max-width: 640px) 100vw, 640px\" data-aspect=\"1.4988290398126\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Custom Research Empower Insights with Robas Custom Research. Whether you seek tailored market analysis, consumer behavior studies, or industry-specific intelligence, we\u2019ve got you covered. Our global expertise ensures comprehensive solutions for your unique research requirements. Let\u2019s explore together! Customer Satisfaction Survey Customer Satisfaction Measurement (C-SAT) Net Promoter Score (NPS) Customer Effort Score (CES) In Customer [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"_links":{"self":[{"href":"https:\/\/worldoffoods.co.in\/index.php\/wp-json\/wp\/v2\/pages\/7805"}],"collection":[{"href":"https:\/\/worldoffoods.co.in\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/worldoffoods.co.in\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/worldoffoods.co.in\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/worldoffoods.co.in\/index.php\/wp-json\/wp\/v2\/comments?post=7805"}],"version-history":[{"count":88,"href":"https:\/\/worldoffoods.co.in\/index.php\/wp-json\/wp\/v2\/pages\/7805\/revisions"}],"predecessor-version":[{"id":9611,"href":"https:\/\/worldoffoods.co.in\/index.php\/wp-json\/wp\/v2\/pages\/7805\/revisions\/9611"}],"wp:attachment":[{"href":"https:\/\/worldoffoods.co.in\/index.php\/wp-json\/wp\/v2\/media?parent=7805"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}